Tom DeVries

Founder & President - Crucx

Tom DeVries is a designer and entrepreneur renowned for shaping business and technology into outstanding human experiences. As a passionate advocate of customer-centered business, he founded ThoughtFull, an award-winning design firm, and Crucx, the world's simplest customer experience operating system.

For over 20 years, Tom has challenged organizations to liberate their customers from ordinary. His groundbreaking work has been featured in major media outlets such as Fast Company, CNN, NPR, Forbes, Bloomberg, The Financial Times, Conde Nast, and more, leaving a lasting impression on several industries.

Speaker 2024

Hooked On A Feeling: Experiences That Win Hearts, Blow Minds, and Boost Your Bottom Line