EVENT DATES: Nov. 1 - 2, 2023 in East Lansing, MI

This is a snapshot of the CXM 360 2-day agenda. For full session and speaker details please see the Detailed Agenda

Agenda At A Glance

Wed. Nov 1

Wednesday is the first full conference day with a rich content program during the day, followed by a career and networking reception with heavy hors d'oeuvres.

  • 7:30 – 8:30 am - Breakfast/Networking

  • 8:30 – 9:30 am - Welcome & Keynote

  • 9:30 – 9:45 am - Break/Networking

  • 9:45 – 10:30 am - Breakouts/Presentations

  • 10:30 - 10:45 am - Break/Networking

  • 10:45 - 12:00 pm - Breakouts/Masterclass

  • 12:00 - 1:00 pm - Lunch/Networking

  • 1:00 - 2:15 pm - Breakouts/Masterclass

  • 2:15 - 2:30 pm - Break/Networking

  • 2:30 - 3:30 pm - Keynote

  • 3:30 - 4:00 pm - Learnings Summary

  • 5:00 - 7:00 pm - Networking/Career Reception