EVENT DATES: Oct 8 - 9, 2024 in East Lansing, MI

This is a snapshot of the CXM 360 2-day agenda. For full session and speaker details please see the Detailed Agenda

Agenda At A Glance

Wed. Oct 9

Wednesday is the second full conference day, culminating with an action plan building session.

  • 7:30 – 8:30 am - Breakfast/Networking

  • 8:30 – 8:45 am - Daily Overview

  • 8:45 – 9:30 am - Keynote

  • 9:30 – 9:45 am - Break/Networking

  • 9:45 - 10:30 am - Breakouts/Presentations

  • 10:30 - 10:45 am - Break/Networking

  • 10:45 - 12:00 pm - Breakouts/Masterclasses

  • 12:00 - 1:00 pm - Lunch/Networking

  • 1:00 - 1:45 pm - Keynote

  • 1:45 - 2:45 pm - Strategic Action Plan Building Session

  • 2:45 - 3 pm - Closing Remarks