This is a snapshot of the CXM 360 2-day agenda. For full session and speaker details please see the Detailed Agenda

Agenda At A Glance

Tues. Oct 8

Wed. Oct 9

Wednesday is the second full conference day, culminating with an action plan building session.

• 7:30 – 8:30 am - Breakfast/Networking

• 8:30 – 8:45 am - Daily Overview

• 8:45 – 9:30 am - Keynote Presentation

• 9:30 – 9:45 am - Break/Networking

• 9:45 - 10:30 am - Breakouts/Presentations

• 10:30 - 10:45 am - Break/Networking

• 10:45 - 12:00 pm - Breakouts/Masterclasses

• 12:00 - 1:00 pm - Lunch/Networking: Roundtables

• 1:00 - 1:45 pm - Breakouts/Presentations

• 1:45 - 2:00 pm - Break/Networking

• 2:00 - 2:45 pm - Panel Discussion

• 2:45 - 3:45 pm - Strategic Action Plan Building Session

• 3:45 - 4:00 pm - Closing Remarks