Roxie Strohmenger

Customer Experience Leader

Roxana (Roxie) Strohmenger is an innovative, determined, and passionate award-winning CX Change Maker who believes great things don't happen in your comfort zone. With over 15+ years of experience, Roxie has a passion for designing and executing innovative CX transformation initiatives that are linked to operational metrics and financials to create differentiated, high-quality experiences that create, sustain, and expand customer loyalty. Roxie serves as Vice Chair on the board of directors for the Customer Experience Professionals Association (CXPA). Her expertise has also been featured in podcasts, webinars, and in the book, “Do B2B Better: Drive Growth through Game-Changing Customer Experience.

Speaker 2024

A Case Study In What It Takes To Lead A World-Class CX Program That Delivers Financial Results