Building a Career in CX

You've committed to becoming the best CX Practitioner you can and have learned the framework and tools to be successful in a CX role, now what? Join me as we venture through 25+ years of lessons learned, stories of success and failure, and the life skills and relationships you'll need to develop to be successful in your career.

By the end of this session, you will:

• Learn how to build credibility in the organization

• Learn the “beyond the classroom” skills needed to develop your career

• Understand the key relationships needed to climb the CX ladder

• Learn key strategies for demonstrating the value of your contributions

Presentation

Eric Smuda
Chief Experience Officer,
Likewize.