Bob Azman

CXO and Principal Consultant - Innovative CX, LLC

Bob Azman, MBA, CCXP, is the founder of InnovativeCX, LLC, an experience management firm consulting specializing in Design and Execution, Customer Service, Global Operations, and Talent Development. He is the Emeritus Chairman of the Board of the CXPA.. Bob has diverse, global operations and leadership experience at organizations such as Endeavor On Location, Carlson Wagonlit Travel, and Thomson Reuters. He is a recognized thought leader, and podcaster focused on transforming organizations to be easier to do business resulting in improved revenues and profits. Bob is an Instructor at the University of Minnesota Carlson School of Management and at Rutgers University.

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