Ashleigh Ashbrook

VP Digital Service Experience - MSU Federal Credit Union

Ashleigh Ashbrook serves as the Vice President of Digital Service Experience overseeing three unique segments of digital member service. Ashbrook directs a team of more than 120 individuals in the day-to-day and long-term creation of lasting digital member experiences. After serving the MSUFCU member community for more than 17 years, Ashbrook merges her unique knowledge of digital service channels and the member journey to create simple, impactful experiences for all.

Speaker 2024

Foundational Areas of Expertise - Exploring a New Member Service Landscape as Specialization Takes Flight