Nicholas Zeisler
Professor of Practice- Michigan State University
Nicholas “Z” Zeisler is a Customer Experience strategist and Fractional CXO. He helps client companies identify gaps in their Brand Promise Delivery and adjust, update, and improve internal processes, systems, and policies to ensure Customers have the best experience every time they interact with them. He’s a 30-year Air Force veteran and currently serves at the US Air Force Academy as a statistics professor and is also a Professor of Practice in Michigan State University’s first-in-the-nation Master of Science degree program in Customer Experience Management. I'll get you bios and headshots for the other panelists in the next couple days.