Healthcare Communication: A Win, Win, Win

Healthcare communication is an inexpensive yet powerful tool for the healthcare industry and can translate across industries. This session will highlight and build upon the teachings of the Academy of Communication in Healthcare (ACH).

In this session we will:

  • Discuss the intermarriage of good communication and healthcare reimbursement, especially as we transition more to Value Based Care.

  • Become familiar with the 3 ACH skills sets for effective communication.

  • Understand how effective communication improves the financial bottom line, improves patient outcomes, and reduces clinician burn out.

Masterclass

Dr. Rachel Hitt
Medical Director of Patient Experience,
Tufts Medical Center