Experience Leaders Need to Evolve

Experience leaders are expected to deliver material results with a return on effort less than 12months, and they are expected to understand the changing technology landscape and advise their organisation. We're seeing less than 1 in 5 leaders meeting these demands, and with these pressures we're seeing a 30-40% turnover in experience leaders.

By the end of this session attendees will:

• Learn about the practical steps they can apply to their programs to meet these demands

• Learn how to assess where they are and what needs to happen now and next

• Learn and apply how to adjust their roadmaps to meet expectations"

Masterclass

Mark Harrison
Chief Orchestrator,
TribeCX