Nicholas Zeisler
Principal - Zeisler Consulting
Nicholas “Z” Zeisler is a Fractional Chief Customer Officer and CX Strategist. The CX Framework he built and implemented as a Fortune 100 CX Executive is the roadmap to a fully-functional Office of the Customer headed by a Chief Customer Officer. Z designed the Brand Alignment Score as a new, ground-breaking KPI for Customer Experience, which helps his clients in achieving their goal of driving alignment between their Brand Promise and the experiences their Customers have when they interact along their journey.
