Making the Digital Customer Experience Your Differentiator

With the world in your hand - or pocket - differentiating your digital customer experience should be at the heart of your growth & retention strategies

Speaker: Guillaume Legendre

Chief Executive Director, Touch & Sell

A growth enabler and believer that progress happens with the right balance of People, Process and Technology, Guillaume is Chief Executive Director for Touch & Sell, a digital firm in Paris, France, focused on improving conversion and supporting growth through an insight-driven, innovated tailored customer experience. Prior to running Touch & Sell, Guillaume led Sales & Marketing innovation for InnovCom in Paris and was the -Business Director for Reed Expositions France.