Principal - CX Amplified LLC
Jennifer Ashman is the principal of CX Amplified, a boutique consulting firm that focuses on bringing the customer voice to life and collaborating with companies to deliver CX solutions that drive engagement and loyalty. She has been a CX and marketing practitioner for over 20 years and has worked across industries that include healthcare, automotive, insurance, and utilities. Jennifer is a Professor of Practice for the CXM Masters degree program at MSU and a Certified Customer Experience Professional (CCXP.) She has an undergraduate and Masters degree in Marketing from Penn State University and is a board member of the Penn State Scholar Alumni Society.