EVENT DATES: Nov. 1 - 2, 2023 in East Lansing, MI
This is a snapshot of the CXM 360 2-day agenda. For full session and speaker details please see the Detailed Agenda
Agenda At A Glance


Thurs. Nov 2
Thursday is the second full conference day, culminating with an action plan building session.
7:30 – 8:30 am - Breakfast/Networking
8:30 – 8:45 am - Daily Overview
8:45 – 9:30 am - Keynote
9:30 – 9:45 am - Break/Networking
9:45 - 10:30 am - Breakouts/Presentations
10:30 - 10:45 am - Break/Networking
10:45 - 12:00 pm - Breakouts/Masterclasses
12:00 - 1:00 pm - Lunch/Networking
1:00 - 1:45 pm - Keynote
1:45 - 2:45 pm - Strategic Action Plan Building Session
2:45 - 3 pm - Closing Remarks